What are cookies?
Cookies are IT data, in particular text files, stored on users' devices (computers, phones, tablets) intended for using websites. These files allow you to recognize the user's device and properly display a website tailored to his or her individual preferences.

What do we use cookies for"?
Cookies are contained in the HTTP protocol, which is used for communication between the web server and the browser. It consists of: a key specifying the name of the value, the value and the lifetime after which the browser should delete the cookie. Their functions are mostly standard for browser-provided settings. Cookies are used to facilitate the use of the website and adapt its content to user preferences and increase usability.

What cookies do we use?
Two types of cookies are used - "session" and "persistent". The first of them are temporary files that remain on the user's device until logging out of the website or turning off the software (web browser) - then they are automatically deleted from the user's device. "Permanent" files remain on the user's device for the time specified in the "cookie" file parameters or until they are manually deleted by the user.

The "cookies" we use are primarily intended to make it easier for the user to use our website, for example by "remembering" information provided once, so that the user does not have to provide it every time.

Privacy policy and cookies
When a user uses our website, we use cookies to identify the user's browser or device - "cookies" collect various types of information which, as a rule, do not constitute personal data (they do not allow the user to be identified). However, some information, depending on its content and use, may be associated with a specific person and thus be considered personal data. Due to the policy of mag-complex.pl, the data is encrypted, which prevents access to it by unauthorized persons.

Access to information regarding users' activity on the Internet using cookies will also allow us to conduct market and statistical analyses.

The information collected and contained in cookies may be stored after the end of the browser session, which allows, for example, its use during the user's next visits.

Deleting/blocking cookies
Remember that you can manage consent to the use of cookies via your web browser.

By default, web browsers or other software installed on a computer or other user's device connected to the network allow certain types of "cookies" to be placed on such a device. These settings can be changed in such a way as to block the use of "cookies" in the web browser settings or to inform each time they are sent to the user's device. In this way, the consent given to the use of this technology may be modified or revoked at any time (blocking the saving of cookies in the future).

It is also possible to block third-party cookies while accepting cookies coming directly from mag-complex.pl.

Detailed information about the possibilities and methods of handling cookies is available in the software (web browser) settings.

Restricting the use of cookies may affect some of the functionalities available on the website.

Please note that opting out of cookies will only apply to a specific browser. This means that the same actions will need to be taken for any other browser used on the same or different device.

PRIVACY POLICY

  1. What document are you dealing with? This privacy policy of the Online Store (hereinafter referred to as: "Policy") is of an informative nature, which means that it is not a source of obligations for the Customers of the Online Store (it is not a contract or regulations). The information contained in the Policy is of a general nature. Detailed information regarding the processing of specific personal data is made available each time they are obtained in the content of the information clause placed in a visible and easily accessible place. This applies in particular to information about the purpose and legal basis for the processing of personal data, the period of their storage and the recipients to whom they are transferred. All words, expressions and abbreviations appearing on this website and starting with a capital letter (e.g. Seller, Online Store, Electronic Service ) should be understood in accordance with their definition contained in the Regulations of the Online Store available in the mag-complex.pl Online Store. In the event of doubts or contradictions between the Policy and the consents granted by a given person, regardless of the provisions of the Policy, always the basis for taking and determining the scope of activities by the Administrator consents or legal provisions are freely given. In the event of such a contradiction between the Policy and the content of the information clauses provided by the Administrator when collecting personal data (usually under the forms in the Online Store), the information that the Customer should follow is the information provided to him under the mentioned information clauses.
  2. The administrator of personal data collected:
    • via the Online Store (including the use of cookies or similar technology) or other channels of communication with the Customer;

    is the company Mag-Complex Radosław Jachimowski based in Pelplin (registered office address and delivery address: ul. Mickiewicza 14a/1, 83-130 Pelplin), NIP: 9580454017; REGON: 220880798; (contact at the above address, e-mail address: sekretariat@mag-complex.pl or telephone number: 58 535 16 96 - fee as for a standard call - according to the price list of the relevant operator) - hereinafter referred to as "Administrator" and being also the Seller.
    The Data Protection Inspector at Mag-Complex Radosław Jachimowski is Radosław Jachimowski. You can contact our personal data protection officer via e-mail: sekretariat@mag-complex.pl.

  3. How do we take care of your data?
    The Customer's personal data are processed in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (OJ EU L No. 119, p. 1) (hereinafter also: "GDPR") and other currently applicable provisions of the law on the protection of personal data, i.e. throughout the period of processing of specific data. Personal data means information relating to an identified or identifiable natural person (hereinafter referred to as: "Personal Data"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, the economic, cultural or social identity of a natural person. The administrator takes special care to protect the interests of data subjects, and in particular ensures that the data collected by him is:

    • processed lawfully, fairly and in a transparent manner in relation to the data subject;
    • collected for specific, explicit and legitimate purposes and not further processed in a way that is incompatible with those purposes;
    • adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
    • correct and updated as necessary;
    • kept in a form which permits identification of the data subject for no longer than is necessary for the purposes for which the data are processed;
    • processed in a way that ensures appropriate security of Personal Data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures. Possible purposes of processing Customers' Personal Data by the Administrator include in particular:
    1. concluding and implementing the Sales or Reservation Agreement, or taking action at the request of a future Customer before concluding it (we need your personal data to complete your order and perform the concluded contract - in particular, confirming its submission and reserving or sending the selected product to you, as well as if we need to contact you regarding this matter);
    2. receiving and considering complaints;
    3. conducting correspondence with Customers, including responding to Customer messages. For what purposes is information about you used? Each time, the purpose and scope of data processed by the Administrator result from the Customer's consent or legal provisions and are clarified as a result of actions taken by the Customer in the Online Store or as part of other communication channels with the Customer. For example: (I) The Customer's Personal Data may be processed in order to grant, present or provide offers and promotions dedicated to him, as closely as possible to his preferences (which may have a significant impact on him) only if the Customer has consented to this (unavailable to people who have not given such consent); (II) if the Customer does not decide to purchase via the Online Store and only makes a Reservation of selected Products through it, his Personal Data will not be made available to the carrier carrying out the shipment at the request of the Administrator.
  4. What information do we use about you?
    The Administrator may process in particular the following Personal Data of Customers using the Online Store:

    • Personal Data provided in the form when registering an Account, placing Orders or making a Reservation in the Online Store (in particular: name and surname; e-mail address; contact telephone number; address [street, house number, apartment number, postal code, city, country] , address of residence/business/registered office [if different from the delivery address], bank account number, and in the case of Customers who are not consumers, additionally the company name and tax identification number [NIP]) and other data collected while using the Online Store;
  5. Are you obliged to provide us with your data and what are the possible consequences of not providing it?
    Providing Personal Data by the Customer in the Online Store is voluntary, but is necessary to use certain functionalities of our store, for example, for the Customer to place an Order and settle it (conclude and execute the Sales Agreement), register an Account or use our forms.
  6. On what legal basis do we use information about you?The basis for the processing of the Customer's Personal Data is primarily the need to perform the contract to which he is a party or the need to take action at his request before concluding it (Article 6(1)(b) of the GDPR). This applies primarily to Personal Data provided in the form when registering an Account, placing Orders and concluding a Sales Agreement or making a Reservation in the Online Store, as well as when subscribing to the newsletter. Also in the case of Personal Data provided to us in connection with a Customer's complaint, the legal basis for their processing is the necessity to perform / service the contract of sale of the complained goods. For other (other) purposes, the Customer's Personal Data may be processed on the basis of:
    1. voluntarily expressed consents - e.g. people entering competitions (Article 6(1)(a) of the GDPR);
    2. applicable legal provisions - when processing is necessary to fulfill the legal obligation imposed on the Administrator, e.g. when the Administrator settles concluded sales contracts based on tax or accounting regulations (Article 6(1)(c) of the GDPR);
    3. necessary for purposes other than those mentioned above resulting from legally justified interests pursued by the Administrator or by a third party, in particular to establish, pursue or defend claims, conduct correspondence with Customers, also via contact forms (including responding to Customers' messages), market and statistical analyzes (Article 6(1)(f) of the GDPR).
  7. Who can we transfer your data to?
    Each time, the list of recipients of Personal Data processed by the Administrator results primarily from the scope of services used by the Customer. The catalog of data recipients also results from the Customer's consent or from legal provisions, and is clarified as a result of actions taken by him in the Online Store.
    The Administrator's partners may participate in the processing of Personal Data to a limited extent, in particular those who technically help run the Online Store efficiently, including communication with our Customers (e.g. they support us in sending e-mails), providers of hosting or ICT services, carriers or intermediaries carrying out shipments of Orders, entities handling electronic payments or card payments in the Online Store, companies that service software, as well as providers of legal and advisory services.
  8. Is your data also transferred to third countries (outside the European Economic Area)?
    As part of the Administrator's use of tools supporting its current operations provided, for example, by Google, the Customer's Personal Data may be transferred to a country outside the European Economic Area, in particular to the United States of America (USA) or another country in which the entity cooperating with it maintains tools for processing Personal Data in cooperation with the Administrator.
  9. What rights do you have?
    Each Customer has the right at any time to:

    • submit a complaint to the President of the Personal Data Protection Office;
    • transferring Personal Data that has been provided to the Administrator and that is processed in an automated manner, and the processing is based on consent or on the basis of a contract, e.g. to another administrator;
    • access to Personal Data (including, for example, receiving information about which Personal Data are processed);
    • request rectification and restriction of processing (e.g. if Personal Data is incorrect) or deletion of Personal Data (e.g. if they have been processed unlawfully);
    • withdraw any consent given to the Administrator at any time, and the withdrawal of consent does not affect the processing carried out by the Administrator in accordance with the law before its withdrawal.
    • object to the processing of Personal Data concerning him/her carried out in order to pursue the legitimate interests of the Administrator or a third party, in particular against processing for marketing purposes, including profiling (if there are no other valid legitimate grounds for overriding processing
      towards the client's interests).
  10. For how long will we store your data?
    Personal Data may be stored for the period of use of the Online Store (however, they may be deleted after three years from the last activity of the Customer within the Online Store), and if they are related to cookie and similar technology, depending on technical issues, until they are deleted. files using browser/device settings.
    If the processing of Personal Data is dependent on the Customer's consent, Personal Data may be processed until it is withdrawn. In any case:

    1. Personal Data will also be stored when legal provisions (e.g. accounting or tax) oblige the Administrator to process them;
    2. We will store Personal Data longer in case the Customer has any claims against the Administrator, in order to pursue claims by the Administrator, or in order to pursue or defend against claims of third parties, for the limitation period specified by law, in particular the Civil Code.

    Depending on the scope of Personal Data and the purposes of their processing, they may be stored for different periods. In each case, the longer period of storage of Personal Data is decisive.

  11. Will commercial information be sent to you (e.g. to your e-mail address)?
    The Administrator has the technical ability to communicate with the Customer remotely (e.g. e-mail). Commercial information related to the activities conducted by the Administrator may be sent only on the basis of the consent expressed by the Customer, including acceptance of the regulations.
  12. How can you contact us?
    You can contact the Administrator at any time by sending a message by traditional mail or e-mail to the Administrator's address indicated at the beginning of the Policy, or by phone at the telephone number indicated at the beginning of the Policy. The Administrator stores correspondence for statistical purposes and for the best and fastest possible response to emerging inquiries, as well as in the scope of complaint resolution and possible decisions on administrative interventions in the indicated Account based on notifications. Addresses and data collected in this way will not be used for communication for purposes other than processing the request. If you contact the Administrator to perform specific activities (e.g. submitting a complaint using the form), the Administrator may again ask the person to provide the data , including personal data, e.g. name, surname, e-mail address, etc., in order to confirm its identity and enable return contact in a given matter and performance of the requested action. Providing this data is not obligatory, but may be necessary to perform activities or obtain information that interests a given person.
  13. How do we secure your data?
    Taking into account the state of technical knowledge, implementation costs and the nature, scope, context and purposes of processing as well as the risk of violating the rights and freedoms of natural persons with varying probability of occurrence and threat severity, the Administrator applies appropriate technical and organizational measures to ensure protection of the processed Personal Data appropriate to the threats and categories of data. covered by protection, and in particular protects data against disclosure to unauthorized persons, removal by an unauthorized person, processing in violation of applicable regulations and change, loss, damage or destruction. Sharing information about the technical and organizational measures used to protect processing externally may weaken their effectiveness, thereby jeopardizing the proper protection of Personal Data.
    The Administrator provides, for example, the following technical measures to prevent unauthorized persons from obtaining and modifying Personal Data sent electronically:

    1. Securing the data set against unauthorized access.
    2. SSL certificate on the Online Store pages where Personal Data is provided.
    3. Encryption of data used to authorize a person using the functionality of the Online Store.
    4. Access to the Account only after providing an individual login and password.
  14. Links to other websites
    The Online Store may contain links to other websites. The Administrator encourages you to read the regulations and privacy policies applicable to other websites. This Policy applies only to the indicated activities of the Administrator.
  15. Can this policy be changed, and how will you know?
    The Administrator may change the Policy in the future, among others: for the following important reasons:

    1. changes in applicable regulations, in particular in the field of Personal Data protection, telecommunications law, services provided electronically and regulating consumer rights, affecting the rights and obligations of the Administrator or the rights and obligations of the data subject;
    2. development of functionalities or Electronic Services dictated by the progress of Internet technology, including the use/implementation of new technological or technical solutions, affecting the scope of the Policy.

    The Administrator will each time place information about changes to the Policy on the Online Store website and in the Application. With each change, a new version of the Policy will appear with a new date.

  16. When is this version of the Policy effective?
    This version of the Policy is valid from 2019-10-01